Refund Policy

Effective Date: May 3, 2025

At Jexxol, we aim to make your shopping experience as smooth and risk-free as possible. If you are not satisfied with your purchase, you may be eligible for a refund under the conditions outlined below.

1. Refund Eligibility

Refunds are issued for all items returned in unused condition within the 30-day return window, as detailed in our Return Policy.

2. Refund Method

All refunds are processed back to the original payment method used at the time of purchase. We do not offer refunds through alternative methods or store credit.

3. Refund Timeline

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5 to 10 business days. Processing times may vary depending on your bank or payment provider.

4. Partial Refunds

Partial refunds may be granted in the following cases:

• The returned item is not in its original condition
• The item is damaged or missing parts not due to our error
• The return is received late but within a reasonable grace period

All partial refunds are issued at our sole discretion after inspection.

5. Non-Refundable Items

We currently do not exclude any product categories from refunds. All items are eligible provided they meet the return criteria.

6. Contact

For any refund-related questions or concerns, please reach out to us at:

Email: support@jexxol.com
Website: jexxol.com